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Complaint and Compliment Procedure
Complaints
There may be times when a citizen is not satisfied with the way an incident was handled, or has a complaint to
make about an employee of the Police Department. In either case, the citizen is encouraged to report the specifics
of the incident to the on duty Patrol Supervisor. The Department investigates all citizen complaints. Complaints
can be made either in person, in writing, or both. Complaints are investigated to ensure that we continue to provide
the highest quality police service possible.
Compliments
As we go through life, we often find that people do not get credit or praise for their work.
Therefore, we suggest that when an employee of the
Police Department demonstrates behavior that you feel deserves praise or recognition, a letter should be written
commending the employee. Your letter would bring the employee's exemplary service to the attention of his or her
supervisor and the Chief of Police. If there is an employee that you wish to commend, but do not know his or her
identity, submit your letter describing the incident in as much detail as possible. Please include the date, time,
and location of the incident. From the information you provide, the Department will make every attempt to identify
the employee and insure that he or she receives the recognition deserved.
Contact:
Jim Dowling, Interim Chief of Police
Stevens Point Police Department
1515 Strongs Avenue
Stevens Point, WI 54481
(715) 346-1500