Insurance & Related Benefits

2023 Health Insurance

The City’s Third-Party Administrator for health insurance is UMR, a UnitedHealthcare company.

UnitedHealthcare Plan Machine Readable File

Through UnitedHealthcare, UMR creates and publishes the Machine-Readable Files on behalf of the City of Stevens Point. See them at

UMR Health Insurance Contacts 

  • Call UMR CARE: 866-494-4502 for plan-required prior authorization.
  • For Members: or 800-826-9781
  • Teledoc: or 800-835-2362
  • Claims: UMR, PO Box 30541, Salt Lake City, UT 84130-0541
  • Pharmacists & Members - OptumRx: 1-877-559-2955

Vision & Dental Insurance

Vision and Dental insurance is available for those employees who average at least 20 hours per week. It is offered as single, family (employee and spouse), family (employee and child(ren)), and full family plans.

Accident, Critical Illness, Hospitalization Insurance

Employees who average 20 hours per week or more are eligible to participate in a plan provided by MetLife.

MetLife Contacts

Call MetLife at 800-638-5433 

Health Savings Accounts

Health Savings Account Contacts

Nicolet National Bank 
Phone: 715-254-3400
Hours: M–F 8:30 a.m. – 5:00 p.m.
Nicolet National Bank Website
Address: 5517 Vern Holmes Dr., Stevens Point, WI 54482

Section 125 / Flex / Benefit Advantage

Diversified Benefit Services Inc.

Toll Free:  800-234-1229
Fax: 262-367-5938
Address: PO Box 260 Hartland, WI 53029

Worker's Compensation Insurance

Cities & Villages Mutual Insurance Co. is the City's Worker's Compensation Insurance provider.

Cities & Villages Mutual Deferred Compensation Contacts

Phone: 262-784-5666
Fax: 262-784-5599
Address: 9898 W. Bluemound Rd., Wauwatosa, WI 53226

Group Life Insurance

Group life insurance is available to those who want to participate in the State group plan. The face value of the policy is your annual income rounded to the next thousand. You can also purchase spouse and dependent coverage. The City also provides a life insurance policy for each employee that has a face value of $5,000. The life insurance benefit differs for Utility Employees on the Central States Plan.

Income Continuation Insurance

The City offers this insurance through the State of Wisconsin. The City pays the entire premium for a 180-day elimination period. If the employee so desires, they can “buy down” the elimination period by paying a portion of the premium.

Other Resources