Calling 9-1-1

Calling 9-1-1 is the fastest way to get help in an Emergency.
One thing to keep in mind, however, is that there will be SEVEN SECONDS OF SILENCE before you hear your call start to ring. DO NOT HANG UP! Your call is on its way as soon as you finish dialing - you just do not hear it happening.

We realize this can seem a lot longer than seven seconds in an emergency, but during these few seconds we are routing your call to the proper 9-1-1 Communications Center, where our enhanced system automatically identifies the address and telephone number from where you are calling. This system saves valuable time when seconds can sometimes mean a difference between life and death, and it tells us where you are located even if you are unable to do so.

Do not call 9-1-1 for non-emergency information!

For non-emergency information, contact the Fire Department, Police Department, or other appropriate City Department.

If you have a question about non-government issues, whether it's about services for children or the elderly, food, counseling, recreation, health, consumer protection, or other topics, call 2-1-1 to contact the United Way's 2-1-1 hotline.